Refund and Returns Policy

Last Updated December 15, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.

Returns

All returns must be submitted within seven (7) days after the product has been received. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at contactswisssage at gmail.com (replace the ‘at’ with @). Place the item securely in its original packaging and mail your return. 

Please note, you will be responsible for all return shipping charges.

Refunds

After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

• Sale items are FINAL SALE and cannot be returned.

Questions

If you have any questions concerning our return policy, please contact us at (contactswisssage at gmail.com (replace the ‘at’ with @)).